FAQs

We offer a duo of shipping options to cater to your needs:

• Economy Shipping: The smart choice for savvy shoppers looking to save while ensuring their items arrive reliably.
• Expedited Shipping: For those who crave speed and precision, our Expedited Shipping option ensures your order reaches its destination with urgency and care.

Order delivery time is estimated to be 7-15 days in the USA. Please keep in mind that delivery time may be delayed during peak season, holidays, high-volume periods, carrier delays, customs review, or weather conditions.

Yes. We proudly provide global shipping services, including economy shipping for international orders when available. Please note that certain international deliveries may be subject to additional taxes, duties, customs fees, or local charges.

We accept PayPal. PayPal is a popular online payment method, and it helps you shop with confidence. When you use PayPal to place a purchase, you may be routed to the PayPal payment page, where you can confirm your payment by entering your PayPal account information.

Yes. We value your privacy and do not rent, sell, or share your personal information with anyone for unrelated third-party marketing purposes. Our Privacy Policy explains how personal information is collected, used, protected, and managed.

No. When a customer places an order, they are asked to confirm all details regarding the item’s size, design, quantity, shipping address, and other order information.

As a result, we do not accept returns or exchanges due to the customer selecting incorrect items, sizes, designs, addresses, quantities, or other order details.

Yes. Orders can be canceled if the cancellation request is submitted within 6 hours of placing the order.

If you contact us after this time to cancel your order, it may have already been sent to the warehouse for processing and shipping.

Eligible items can be returned or exchanged within 30 days of delivery. There are no additional sub-fees, except for shipping costs when you send the return package, unless the issue is caused by our error.

Our policy is in effect for 30 days after the delivery process is completed. After 30 days, the order will be considered accepted by the customer, and reimbursement may no longer be available.

If the shipping tracking status is complete but you have not received your order, please first check around your home, mailbox, porch, garage, front desk, or any safe delivery area where the package may have been placed.

If this does not help, please contact the shipping company listed in your shipping notification email. If the issue is still not resolved, please contact our support team at support@tartanvibesclothing.com.