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Help Center

Before placing the order

  • How much does shipping cost?

Shipping costs vary based on the destination, the number of items that you purchase and the Shipping method while making the order.

  • How long will it take for my parcel?

Orders will be produced within 5-10 business days. Shipping time vary based on the product, destination and shipping method.

  • I’m having issues choosing the size?

We're so sorry to hear that you have trouble sizes, so please contact Customer Service support@tartanvibe.com and we will assist with the issue as fast as possible.

  • How to get the Discount Code?

We will give the customer a code 10% for first order, if you still have not received it, please contact Customer Service support@tartanvibe.com and we will assist with the issue as fast as possible.

After placing the order

  • How to cancel my order?

All of our orders are custom produced, we only offer order cancellations within 24 hours since the order was placed. We’re sorry for this inconvenience.

  • How to modify my order?

All of our orders are custom produced, we only offer change address or change size within 48 hours since the order was placed. We’re sorry for this inconvenience.

  • Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like to deliver to multiple addresses, please place those orders separately.

Payment

  • What payment methods do you accept?

We currently accept any Major credit cards: Visa, MasterCard, American Express, and Discover Card credit cards. We also accept payments through PayPal.

We do not accept personal or electronic checks, Bitcoin, money orders, or wire transfers at this time. Our apology if this means inconvenience to you.

Other

  • How to contact Customer Service?

We are happy to answer any questions you may have.

Please contact customer service at https://www.tartanvibes.com/

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